Live Webinar: Thursday, October 9th, 2025 - 10:00-11:00(CST) Staff education is critical to department success! This program will address challenges in delivering in-service education to all SP staff. We will address common questions like how do we reach both experienced and newer employees, what information and experiences will leave a lasting impression on staff and more. Join us as we discuss some fresh options for staff in-services. Bring your ideas and suggestions to share. Let’s all learn from each other! Learning Objectives: 1. Identify the challenges to planning an effective in-service program 2. Discuss options and alternatives to present information to the SP staff 3. Review ideas to enhance staff in-services Natalie Lind is the Education Director for the Healthcare Sterile Processing Association (HSPA). Natalie has extensive experience in the sterile processing profession, having served as a technician, department manager and director, professional educator, consultant, and author. Along with her experience in healthcare facilities, Natalie served as Program Director for the Minnesota State College and University Health Systems’ Processing program for 11 years. She holds a Fellowship in Sterile Processing and has served as education editor for two national magazines. Natalie has published over 200 articles on a wide variety of sterile processing topics and participated in the development of several HSPA (IAHCSMM) publications. Natalie has presented several programs on sterile processing techniques throughout the United States and has partnered with facilities in Russia, China, Japan, Latin America, the United Arab Emirates and Saudi Arabia to provide sterile processing education. She is the recipient of several awards including two International SP Educator of the Year Awards, the Minnesota Excellence in Technical Education Award, and three IAHCSMM’s President’s awards. In 2022, Natalie was awarded the HSPA Award of Honor. Eligible for 1 CE

Live Webinar: Thursday, September 11th, 2025 - 10:00-11:00(CST) Staff education is critical to department success! This program will address challenges in delivering in-service education to all SP staff. We will address common questions like how do we reach both experienced and newer employees, what information and experiences will leave a lasting impression on staff and more. Join us as we discuss some fresh options for staff in-services. Bring your ideas and suggestions to share. Let’s all learn from each other! Learning Objectives: 1. Identify the challenges to planning an effective in-service program 2. Discuss options and alternatives to present information to the SP staff 3. Review ideas to enhance staff in-services Natalie Lind is the Education Director for the Healthcare Sterile Processing Association (HSPA). Natalie has extensive experience in the sterile processing profession, having served as a technician, department manager and director, professional educator, consultant, and author. Along with her experience in healthcare facilities, Natalie served as Program Director for the Minnesota State College and University Health Systems’ Processing program for 11 years. She holds a Fellowship in Sterile Processing and has served as education editor for two national magazines. Natalie has published over 200 articles on a wide variety of sterile processing topics and participated in the development of several HSPA (IAHCSMM) publications. Natalie has presented several programs on sterile processing techniques throughout the United States and has partnered with facilities in Russia, China, Japan, Latin America, the United Arab Emirates and Saudi Arabia to provide sterile processing education. She is the recipient of several awards including two International SP Educator of the Year Awards, the Minnesota Excellence in Technical Education Award, and three IAHCSMM’s President’s awards. In 2022, Natalie was awarded the HSPA Award of Honor. Eligible for 1 CE

Live Webinar: Thursday, September 11th, 2025 - 10:00-11:00(CST) Staff education is critical to department success! This program will address challenges in delivering in-service education to all SP staff. We will address common questions like how do we reach both experienced and newer employees, what information and experiences will leave a lasting impression on staff and more. Join us as we discuss some fresh options for staff in-services. Bring your ideas and suggestions to share. Let’s all learn from each other! Learning Objectives: 1. Identify the challenges to planning an effective in-service program 2. Discuss options and alternatives to present information to the SP staff 3. Review ideas to enhance staff in-services Natalie Lind is the Education Director for the Healthcare Sterile Processing Association (HSPA). Natalie has extensive experience in the sterile processing profession, having served as a technician, department manager and director, professional educator, consultant, and author. Along with her experience in healthcare facilities, Natalie served as Program Director for the Minnesota State College and University Health Systems’ Processing program for 11 years. She holds a Fellowship in Sterile Processing and has served as education editor for two national magazines. Natalie has published over 200 articles on a wide variety of sterile processing topics and participated in the development of several HSPA (IAHCSMM) publications. Natalie has presented several programs on sterile processing techniques throughout the United States and has partnered with facilities in Russia, China, Japan, Latin America, the United Arab Emirates and Saudi Arabia to provide sterile processing education. She is the recipient of several awards including two International SP Educator of the Year Awards, the Minnesota Excellence in Technical Education Award, and three IAHCSMM’s President’s awards. In 2022, Natalie was awarded the HSPA Award of Honor. Eligible for 1 CE

Live Webinar: Thursday, July 24th, 2025 - 10:00-11:00(CST) Description: This interactive Zoom session, led by educator and brain tumor survivor Shari Bookstaff, explores the vital role Sterile Processing professionals play in patient care—even without direct patient contact. Through personal storytelling, real-world examples, and guided reflection, participants will gain a renewed sense of purpose and understand the ripple effect of their work on patient safety, surgical outcomes, and the overall care experience. Learning Objectives: By the end of this session, participants will be able to: 1. Understand how empathy applies to behind-the-scenes roles and contributes to a culture of compassionate care. 2. Reflect on the impact of their work from a patient’s perspective. 3. Identify practical ways to stay connected to purpose and mission, even without direct patient interaction. Speaker and Speaker's Bio: Shari Bookstaff is an educator, speaker, author, and founder of Impact of Empathy, an organization dedicated to helping healthcare professionals recognize the vital role empathy plays in every aspect of patient care—including behind the scenes in departments like Sterile Processing. In 2006, Shari survived a life-threatening brain tumor that left her temporarily unable to speak, eat, or walk. Her long journey through recovery gave her a deep appreciation for the often-unseen healthcare professionals who contribute to patient healing. She understands firsthand how the dedication and precision of Sterile Processing teams directly impact safety, outcomes, and quality of care. Shari is also the author of When Life Throws You Lemons...Make Cranberry Juice!, a memoir that chronicles her powerful story of resilience, humor, and the life-changing impact of compassionate care. With over 30 years of experience as a biology professor, she combines science, storytelling, and insight to deliver engaging presentations that reconnect healthcare teams with purpose and pride. Her message to SPD professionals is simple but powerful: your work saves lives—and empathy can be practiced in every role, even without direct patient contact. With Moderator: Natalie Lind Eligible for 1 CE

Live Webinar: May 21st, 2025 - 10:00-11:00(CST) Objectives: 1. Share best practices on workflow for robotic instruments to enhance efficiency and productivity 2. Discuss how to maximize your investment when encountering a broken instrument 3. Explain how to scale operations for new and incremental systems to support your hospital’s growth strategy Guest Speaker: Antonio Espinoza Manager, Sterile Processing HCA HealthONE Sky Ridge With Moderator: Natalie Lind

Live Webinar: Tuesday, July 8th, 2025 - 10:00-11:00(CST) Learning Objective: Understand the critical role steam quality plays in the sterilization process. Program Description: This program explores why steam quality is essential to effective sterilization, the challenges of monitoring it, and the surprising impact that even slight differences—such as 90% vs. 97% dryness can have on performance. Learn how to identify and reduce the risk of thermal barriers in your system and improve outcomes across your facility. Speaker and Speaker’s Bio:: Carl is the Global Sector Manager: Hospitals for Spirax Sarco based in Great Britain. He has 40 years experience in Global Sales, Project Management, Product Management and has extensive experience the use of steam and thermal energy in hospitals. With Moderator: Natalie Lind Eligible for 1 CE

LEARNING OBJECTIVES 1. Identify key aspects of effective employee onboarding 2. Understand core components of a competency program 3. Learn the benefits of work instructions, ongoing competencies and training

LEARNING OBJECTIVES 1. List fundamental design elements for an engaging slide presentation 2. Use reliable resources to support the content being presented 3. Learn how to use and develop opinions within presentations

LEARNING OBJECTIVES 1. Explore what the latest standards and guidelines state about basic versus enhanced visual inspection of flexible endoscopes 2. Learn how better understanding of an endoscope’s anatomy can lead to enhanced instructions for use comprehension and improved knowledge of which area of the device should be diligently inspected for damage and bioburden 3. Understand the importance of borescope inspection policies and technician training

LEARNING OBJECTIVES 1. Review the importance of leak testing flexible endoscopes 2. Understand proper techniques for leak testing flexible endoscopes 3. Discuss quality assurance assessments for leak testers and the importance of data tracking