205- Technician Engagement: How Everyday Actions Boost Trust, Morale & Service Excellence

As technicians become confident in their skills and begin looking for ways to grow and help others, training fellow staff members should be considered. This lesson discusses how technicians can effectively plan and present a training session.

This lesson is set to expire December 31st, 2029

Directions:

  1. Click the "Handouts" tab to download and read the Lesson Plan
  2. Click the "Contents" tab to begin the Quiz
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